Diamond House Cleaning Privacy Policy

Effective 12/15/2024

Diamond House Cleaning (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://housecleaningdesmoines.com/ (“Website”) or engage with our services.

By using our Website, you consent to the practices described in this Privacy Policy. If you disagree with this policy, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our Website, fill out forms, or book services, we may collect:

  • Your name
  • Email address
  • Phone number
  • Address
  • Any other information you voluntarily provide

1.2 Non-Personal Information

We collect non-identifiable information automatically through cookies and similar technologies, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent
  • Referring website or search terms

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to inquiries or provide requested services
  • To process bookings and payments
  • To improve our Website’s functionality and user experience
  • To send promotional materials, newsletters, or updates (with your consent)
  • To comply with legal obligations or resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share data with trusted third-party providers (e.g., payment processors, IT support) to perform services on our behalf.
  • Legal Obligations: We may disclose information when required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Recognize returning visitors
  • Analyze traffic and usage patterns
  • Personalize content and advertisements

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no online transmission or storage system is 100% secure. You use the Website at your own risk.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to certain uses of your data, such as direct marketing.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at dacey@housecleaningdesmoines.com.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal data, please contact us, and we will take appropriate steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Diamond House Cleaning
2982 99th St., Urbandale, IA, United States, Iowa
Phone: +1 515-513-3187
Email: dacey@housecleaningdesmoines.com